Privacy Notice

Last updated: 25 August 2026

CMG Media respects your privacy and is committed to protecting your personal information. This notice explains how we collect, use and protect information provided through our website and when you contact us about our services.

Who we are

CMG Media is a sole-trader business operated by Lance Myhill in Easingwold, North Yorkshire.

For data-protection enquiries, contact:

Email: sales@cmgmedia.co.uk
Website: www.cmgmedia.co.uk

CMG Media is registered with the Information Commissioner’s Office.

Information we collect

When you complete an enquiry or quotation form, contact us directly or communicate with us about a project, we may collect:

Your name
Business or organisation name
Email address
Telephone number
Preferred contact method
Information about your business, project and requirements
Your correspondence with us
Technical information generated when you use our website, such as your IP address, browser information and cookie data

Please do not include sensitive personal information in the quotation form unless it is necessary for your enquiry.

How we use your information

We use your information to:

Respond to your enquiry
Discuss your requirements
Prepare quotations and proposals
Arrange and deliver requested services
Maintain appropriate business and financial records
Manage our relationship with you
Protect our website and prevent spam, fraud or misuse
Meet our legal and regulatory obligations

We will not use information submitted through the quotation form for unrelated marketing unless you have separately agreed to receive it.

Our lawful basis

We process enquiry information because it is necessary to take steps at your request before entering into a contract and, where applicable, to perform a contract with you.

We may also process information where necessary for our legitimate business interests, including managing enquiries, maintaining business records, improving our services and protecting our website, provided those interests do not override your rights.

Where the law requires us to retain information, we process it to comply with our legal obligations.

Who we share information with

We do not sell your personal information.

We may use trusted service providers to operate our business, including website hosting and forms, email, cloud storage, accounting and business-management services. These providers may process information only as necessary to provide their services to us.

Our website and forms are provided using Wix. Information submitted through the website may therefore be processed and stored using Wix’s systems.

We may also disclose information when legally required or when necessary to establish, exercise or defend legal claims.

International transfers

Some service providers may process information outside the United Kingdom. Where this happens, we take reasonable steps to ensure that appropriate legal safeguards are in place.

How long we retain information

We retain enquiry information only for as long as reasonably necessary to respond to you, follow up your enquiry and maintain appropriate business records.

If your enquiry results in paid work, relevant information may be retained for longer to fulfil the contract and meet legal, tax, accounting and insurance requirements.

Information that is no longer required will be securely deleted or anonymised in accordance with our data-retention arrangements.

How we protect your information

We use reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, alteration or disclosure. However, no internet-based system can be guaranteed to be completely secure.

Your rights

Depending on the circumstances, you may have the right to:

Request access to your personal information
Ask us to correct inaccurate or incomplete information
Ask us to erase your information
Ask us to restrict how your information is used
Object to certain uses of your information
Request the transfer of information you provided
Withdraw consent where processing is based on consent

These rights are not absolute and may depend on the lawful basis and circumstances of the processing.

To exercise a right, email sales@cmgmedia.co.uk.

Your right to object

You have the right to object to our use of your personal information where we rely on legitimate interests. You also have an absolute right to object to the use of your information for direct marketing.

Complaints

Please contact us first if you have concerns about how we have handled your information, so we can try to resolve the matter.

You also have the right to complain to the Information Commissioner’s Office:

Website: www.ico.org.uk
Telephone: 0303 123 1113

Changes to this notice

We may update this Privacy Notice when our services, systems or legal obligations change. The latest version will always be published on this page.